People first, then technology.

We are built to work smarter, faster, and more effectively.

In 2008, the Harvard Business Review published a 37-page case study on our innovative, interdisciplinary work environment. Rather than putting “design” and “technology” on different floors (or in different cities), we sit together by project, not department. Each discipline is involved from beginning to end of every project.

By working in nimble, autonomous teams, each group can develop its own efficiencies and produce a better outcome for your business. When you work with Big Spaceship, you engage all of our disciplines.

Services

Strategy

Our strategists immerse themselves in the lives of your brand’s potential users, uncovering their motivations and needs. Armed with these game-changing insights, they shape strategies with the power to radically shift behavior.

  • Brand and identity planning
  • Stakeholder interviews
  • Innovation workshops
  • Communications planning
  • Search engine marketing strategy (SEO & SEM)
  • User research
  • Focus groups and surveys
  • Customer journey development
  • Competitive audit
  • Content strategy
  • Persona research and development
  • Ethnography
  • Test design
  • Product strategy
  • Editorial planning
  • Copywriting
  • Strategic consulting
  • Change management
  • Connections planning
  • Channel planning
  • Social media strategy
  • CRM strategy
  • Mobile strategy
  • Social media strategy
  • Data strategy
  • Social listening
  • Trendspotting
  • Website analytics
  • Application analytics
  • Social analytics
  • Campaign analytics
  • Dashboard development and reporting
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Design & User Experience

Our visual designers and UX specialists work together to create elegant, useful, unique solutions to a wide variety of business challenges.

  • Visual design
  • Motion graphics and video
  • Branding and identity design
  • Style guides
  • Usability testing and research
  • Interaction and service design
  • Design studio
  • Information architecture
  • Content strategy
  • User scenarios and persona development
  • Prototyping
  • Naming
  • UX pattern libraries
  • A/B and multivariate testing
  • Wireframing
  • Platform design
  • Interface design
  • Custom typography
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Social Media & Content

Our social media team engages communities by delivering insight-driven content in an irresistible voice. Through methodical measurement and iteration, they turn audiences into advocates.

  • User Interviews
  • Survey development and analysis
  • Focus groups
  • Guerrilla user research
  • Competitive analysis
  • Best practices analysis
  • Content personas
  • Social presence audit
  • Content strategy
  • Channel strategy
  • Brand voice guides
  • Visual design style guides
  • Integrated social media campaigns
  • Editorial calendars
  • Cadence crafting
  • Business requirements
  • Stakeholder interviews
  • Goal setting, success metrics and KPIs
  • Strategic ideas, planning and presentation
  • Paid social
  • Content creation
  • Editorial strategy
  • Video and audio production
  • Illustration and photography
  • Animation and motion graphics
  • Social copywriting
  • Long-form copywriting (articles, blog posts, scripts)
  • Copy editing
  • Content design
  • Design critique
  • Video production
  • Management and testing
  • Community management
  • Social analytics
  • Social listening
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Technology

Our technologists are platform agnostic specialists who aren’t afraid to find the best solutions for every business need. Whether it’s building a mobile application, a content-rich responsive website or an internal employee network, our work is built for scale, performance, and longevity.

  • Responsive development
  • Front-end engineering
  • Native application development
  • Technical consulting
  • Web applications
  • API integration
  • Rapid prototyping
  • Quality testing
  • E-commerce
  • Installation and experience
  • Solution architecture
  • Pattern library development
  • Content management systems
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Data & Analytics

This is the era of big data, but we know how overwhelming it can be when confronted with hundreds of variables. That’s why we don’t collect data for data’s sake. Instead, our approach is to make big data feel small by focusing on the small points that make the biggest difference.

  • Data strategy
  • Website analytics
  • Application analytics
  • UX and funnel analysis
  • Social segmentation
  • Social platform and landscape audit
  • Sentiment and mentions analysis
  • Content engagement
  • Real time social analysis
  • Dashboard development
  • Goal setting & benchmarking
  • Measurement planning
  • Campaign analytics
  • SEO keyword analytics
  • Customer segmentation & profiling
  • Customer lifetime value analysis
  • Factor analysis
  • Regression analysis
  • Predictive modeling
  • Econometrics
  • ROI modeling
  • Direct response modeling
  • Survey design and analysis
  • Data visualization
  • Infographics
  • Geospatial mapping & catchment analysis
  • Trend spotting
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