A brand’s vanishing act risks being seen as oddly plucky or, worse, patronizing. This is particularly true if the reasoning behind it is rooted in a short-sighted quick fix or a publicity stunt. You might as well slap a Band-Aid onto an ulcer. In Parts I and II of this series, I looked at Muji, Starbucks, McDonald’s, Freshjive and, briefly, Al Green. Their changes in behavior imply not “brandlessness” but a desire to define a new brand or reinvent an existing one.







